BIG Folio Support

Make your BIG Folio site live

Page history last edited by Jeff 1 yr ago

Edit Your Nameservers

NOTICE: before making your site live, be sure you have your email accounts created. This only applies if you have existing email accounts attached to the domain you used when creating your account with us. If you are using a third party email provider like Gmail or Hotmail or your ISP you can move to the next step. To request email accounts simply submit a support ticket outlining the accounts you need and the desired password(s). Once we have created the account, we'll reply to your ticket with the appropriate settings.

Once you are ready for your BIG Folio site to be live on your domain, find the two nameservers below for your account by matching up your temporary URL with the ones below. Then give those name servers to your current domain company. The information will need to be reported to your domain company as your new DNS (Domain Name Servers) information.

It's important to note that we are not a registrar/domain company and this is not a setting we can update. We do not own your domain, we only host it. Please check your records for where you registered your domain. (Some common domain companies are Network Solutions, GoDaddy, Hostway, etc.) If you have forgotten who your domain company is, you can go to http://whois.sc and input your domain name to find the information.

You will need to access your domain account and change the nameservers for your domain. Once your settings have been updated, it will take between a couple hours and two days before your site is live for all Internet visitors.